http://repository.rmutp.ac.th/handle/123456789/78 Wed, 03 Sep 2025 00:04:03 GMT 2025-09-03T00:04:03Z http://repository.rmutp.ac.th/handle/123456789/4136 Development registration document tracking system for student of faculty of business administration Rajamangala University of Technology Phra Nakhon Suwannawach, Piyapan; ปิยพันธ์ สุวรรณเวช; Jakor, Kunnika; กรรณิการ์ จะกอ; Sitikornchayarpong, Chinapratha; ชินพรรธน์ สิทธิกรชยาพงษ์ Due to the epidemic situation of Covid-19 has had a huge impact on the Thai economy and society. make a government agency Many private companies have to work from home. which the Faculty of Business Administration Rajamangala University of Technology Phra Nakhon is one organization that has a policy for teachers and students to teach online. As a result, teachers and students have to communicate online. As a result, students who deal with the registration documents follow up with their advisors about the status of the registration documents. head of department and branch coordinator through online channels such as Line Messenger, email, etc., which resulted in advisors head of department and branch coordinator There is an increasing workload. from the problems mentioned above Therefore, the researcher proposes a research project on the development of a registration document tracking system for students of the Faculty of Business Administration. Rajamangala University of Technology Phra Nakhon In order to reduce the workload of teachers and staff in answering questions about the status of registration documents for students The results of the research showed that the registration document tracking system can help increase the efficiency of teachers and staff. It also gives students the convenience of tracking the status of documents submitted for registration and processing. รายงานวิจัย -- มหาวิทยาลับเทคโนโลยีราชมงคลพระนคร, 2565 Wed, 01 Nov 2023 00:00:00 GMT http://repository.rmutp.ac.th/handle/123456789/4136 2023-11-01T00:00:00Z http://repository.rmutp.ac.th/handle/123456789/4109 Writing problems of business English students at Rajamangala University of Technology Phra Nakhon Yongyingprasert, Waritsara; วริสรา ยงยิ่งประเสริฐ The purpose of this study is to study the statement of problems in English writing and its relevant factors. The population and sample are students in the faculty of Business Administration in Business English Program Rajamangala University of Technology Phra Nakhon. The samples were 116. The research methodology is suNey research which is mixed method using both qualitative and quantitative method. The research instrument is questionnaire in English writing problems. The analysis of data conducted both descriptive statistics which are frequency, percentage, average, and standard deviation and inferential statistics which are student-t and F statistics to analyze pair statistical differentiation of Shaffe method and the analysis of correlation coefficient. The results of the study can be depicted as follow: the highest frequency of the sample are sophomore students, the high school grade of 12, average GPA in the range of 2.50-3.50, having experience in a Language school. The descriptive statistics of the sample' parents are self-employed, average monthly income of 30,000 baht. The results about English writing problems are: incentive to write English at a high level, English writing problems of overall sample at a high level. Sort the problems as follows: sentence structure, grammatical and the use of words. Factors related to the writing problems in English showed that gender and parents' occupation are statistically significant at 0.05 in writing English. The motivation to write English is related to problems in writing English without statistical significance. รายงานวิจัย -- มหาวิทยาลัยเทคโนโลยีราชมงคลพรระนคร, 2561 Mon, 29 May 2023 00:00:00 GMT http://repository.rmutp.ac.th/handle/123456789/4109 2023-05-29T00:00:00Z http://repository.rmutp.ac.th/handle/123456789/4107 The influencing of cultural intelligence on service provider performance and service quality in hypermarket Ratchatakulpat, Thanaphon; ธนภณ รัชตกุลพัฒน์; Tirasuwanvasee, Sirikarn; ศิริกานต์ ติรสุวรรณวาสี; Kieckbusch, Holger; Maisak, Rattanavalee; รัตนาวลี ไม้สัก Although the self-checkout counter is being offered to clients in the hypermarket, the frontline service staff are still required to assist the customers during the initial stages of the introduction process. Other clients are still in need of support with the technology's adoption and adaption, among other things. This research would look at the customer from the perspective of cultural intelligence and technological adaptability. A semi-structured interview with 20 participants was conducted to examine the self-checkout counter and the frontline service provider. According to the sub-cultural differences in the service provider's background, geography, and level of technology implementation, the data of this study is gathered from a variety of geographical locations. The result reveals the four distinct roles played by the service provider in terms of performance, technology assistance, and the ability to comprehend how self-checkout and frontline service personas influence the shopping experience and perception of quality in a hypermarket setting, respectively. รายงานวิจัย -- มหาวิทยาลัยเทคโนโลยีราชมงคลพระนคร, 2564 Mon, 22 May 2023 00:00:00 GMT http://repository.rmutp.ac.th/handle/123456789/4107 2023-05-22T00:00:00Z http://repository.rmutp.ac.th/handle/123456789/4106 Cross-cultural examination of the relationship of service quality perceived value, customer satisfaction and Loyalty in the Drug Store in Bangkok, Thailand Supasettaysa, Gumpor; กำพร ศุภเศรษฐ์เทศา The cross-cultural customer experience and the service environment were two of the most important aspects of retailing that should be prioritized, particularly in pharmacy shops. This research investigated the retail experience at the pharmacy store from the perspectives of people from a variety of diverse backgrounds and different geographical locations. The interview was planned and performed by the researcher using a semi-structured format. Participants were recruited from a variety of community-based pharmaceutical shop during the pandemic in the Bangkok areas. The researcher applied convenience sample with the assistance of the owner of the pharmaceutical shop. The analysis of the data was transcribed verbatim and analyzed for key themes via manual inductive coding and constant comparison. The research participants shared their personal experiences with purchasing drugs and associated items during the pandemic. They were also exposed to the store's atmosphere and sanitary environment. Misappropriation of retail space might be caused by dissatisfaction with the shopping experience. A variety of behavioral strategies that improved the retail experience, such as creating a dedicated section in the shop for relevant items or updating the in-store environment, may help improve the retail experience for customers. The authors provided suggestions for how retailers might use their newly acquired knowledge about consumer behavior. Each of these themes also offered the possibility of further investigation in the future. รายงานวิจัย -- มหาวิทยาลัยเทคโนโลยีราชมงคลพระนคร, 2564 Sat, 13 May 2023 00:00:00 GMT http://repository.rmutp.ac.th/handle/123456789/4106 2023-05-13T00:00:00Z