Satisfaction and work performance of employees of ayudhya capital auto lease public company limited (krungsri auto) after the merger with bank of ayudhya public company limited
Abstract
The purpose of this study was to investigate the influence of job satisfaction
concerning the work performance of Ayudhya Capital Auto Lease Public Company
Limited (Krungsri Auto) employees after the merger. The sample consisted of 2,468
employees of Ayudhya Capital Auto Lease Public Company Limited (Krungsri Auto
Personnel Department, 2016). According to Krejcie and Morgan (1970), the samples
used in the study were 331 who were asked to provide data through a questionnaire
developed by the researcher. Its reliability regarding the Alpha value was .939 and the
analysis of the respondents’ data frequency and percentage, mean, and standard
deviation were applied. The analysis of data on the job satisfaction and Krungsri Auto
employees’ performance relied on the inferential statistics while the hypothesis was
tested by using multiple regression analysis and the results were as follows.
The analysis of general education data of the population showed that most
respondents were females between 31-40 years old with bachelors’ degrees and were
in the entry-level positions for 1-5 years earning 15,000 – 30,000 Baht. It was found that
Krungsri Auto employees’ the work motivation in the overall staff was very high. The
highest was the aspect of the work characteristics followed by work success, work
responsibility, work atmosphere, salary and welfare, and good governance, which were
all in high levels. However, the acceptance aspect was in the moderate level. As for
Krungsri Auto employees’ job satisfaction, it was found that the satisfaction of
employees in terms of the career security, work atmosphere, good governance, salary
and welfare were at high level. The job satisfaction on the policy and administration
(X6), leadership (X11), opportunities and advancement (X4), relationships with
colleagues (X8), and personnel acceptance (X5) could be written as raw score (B) and
standard score (Bata) of the multiple regression equation used to predict the satisfaction
of the personnel performance that influences the performance of the employees. After
the merger, Bank of Ayudhya was selected by using the predictive equation as the
following raw score.
= (Y) 1.138+.201 (X6)+.155 (X11)+.106 (X4)+.142 (X8) + .087 (X5)
Suggestions for further research are as follows.
1. Executives should have a clear salary management policy adequate to
ensure a stable working atmosphere and organizational commitment.
2. The organization should foster the motivation for better work performance.
3. The organization should ensure the employees’ confidence that after the
business merging the employees will also have the same work stability, recognized
good working conditions, and appropriate welfare for the performance.
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- Theses [97]