Factors affecting successful implementation of balanced scorecard of companies in Bangkok Metropolitan

Abstract

The purposes of the study were to explore success of the organizations which applied Balanced Scorecard to assess the performance and also investigate factors affecting successful implementation of the balanced scorecard of companies in Bangkok metropolitan. The data were collected from the samples which were organizations in production industry registered with Federation of Thai Industries up to 2010 by means of 400 copies of the questionnaire and analyzed by the frequency distribution, percentage distribution, standard deviation, Pearson Product Moment Correlation Coefficient, and Multiple Regression Analysis. The result showed that factors that influenced the implementation of the balanced scorecard in the organizations were factors regarding working process, organizational structure, and conflicts respectively.