Internal organization factors affecting the total quality management of Rajamangala University of Technology Phra Nakhon
Abstract
The purposes of this research were : 1) to study the level of internal
organization factors and the level of total quality management of Rajamangala
University of Technology Phra Nakhon; and 2) to study the influence of internal
organization factors that affect affecting the total quality management of Rajamangala
University of Technology Phra Nakhon. This was a quantitative research which its
samples group was consisted of 277 Rajamangala University of Technology Phra
Nakhon employees. Data were collected through questionnaire and analyzed by
frequency, percentage, mean, standard deviation, Pearson Product Moment
Correlation Coefficient, and multiple regression analysis.
The results were found that : 1) the total of internal organization factors and the
total quality management of Rajamangala University of Technology Phra Nakhon were
at the high level ; 2) six factors of internal organization factors that affect the total quality
management of Rajamangala University of Technology Phra Nakhon, which are style,
shared values, system, staff, structure and strategy. These factors could explain 84% of
variance to total quality management at RMUTP predict the total quality management.
Collections
- Theses [97]