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dc.contributor.authorBorriboon, Areeraten_US
dc.contributor.authorอารีรัตน์ บริบูรณ์en_US
dc.date.accessioned2022-06-09T08:26:57Z
dc.date.available2022-06-09T08:26:57Z
dc.date.issued2022-06-09
dc.identifier.urihttp://repository.rmutp.ac.th/handle/123456789/3888
dc.descriptionรายงานวิจัย -- มหาวิทยาลัยเทคโนโลยีราชมงคลพระนคร, 2563en_US
dc.description.abstractThe objective of the research is to identify the problems and needs in developing the English communication skills in the workplace of front office hotel staff in Nakhon Ratchasima province. The sample of the study are 420 front office hotel staff in management and operational level, selected by using the area random sampling. The data collection approach employed in this study was mix method both questionnaire and interview. The collected data were then analyzed and compared by using frequency, percentage, mean and standard deviation. The findings were as follows: 1. Four English language skills (listening, speaking, reading, and writing) are essential for all staff and listening is considered as the most important, followed by speaking. 2. The main problems of using English in the workplace are writing and reading due to lack of confidence, unfamiliarity with the grammatical structure and vocabulary. 3. All staff are desirable to develop English communication skills, especially, speaking and listening in different situation, duties and responsibilities.en_US
dc.description.sponsorshipRajamangala University of Technology Phra Nakhonen_US
dc.language.isothen_US
dc.subjectEnglish languageen_US
dc.subjectภาษาอังกฤษen_US
dc.subjectBusiness englishen_US
dc.subjectภาษาอังกฤษธุรกิจen_US
dc.subjectHotel industryen_US
dc.subjectอุตสาหกรรมโรงแรมen_US
dc.subjectCommunicationen_US
dc.subjectการสื่อสารen_US
dc.titleAn analysis of needs in using English of front office hotel staff in Nakhon Ratchasima provinceen_US
dc.title.alternativeการวิเคราะห์ความต้องการการใช้ภาษาอังกฤษเพื่อการสื่อสารของพนักงานแผนกต้อนรับส่วนหน้าของโรงแรม ในเขตจังหวัดนครราชสีมาen_US
dc.typeResearch Reporten_US
dc.contributor.emailauthorareerat.b@rmutp.ac.then_US
dc.contributor.emailauthorarit@rmutp.ac.then_US


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