Study influence of job characteristics and perceived organization support affect to adjustment and performance of employees : a case study of siam commercial bank in Nonthaburi province

Abstract

Changes in any circumstances tended to be faster no matter on the aspect of economic, social, or culture. Especially, changes as we had stepped into the 21st century, a technology driven, creative, and innovative era. Therefore, the organizations were unavoidably to process with changes because the former successful management and operation may be outdated and prevented the organizations to attain the goals. From this significance, the researcher then interested to study on “the influences of Job characteristics and perceived organization support affect to adjustment and performance of employee: a case study of Siam Commercial Bank in Nonthaburi province.” Research objective was to study on the influences of Job characteristics affect to adjustment of employee, the influences of perceived organization support affect to adjustment of employee, and the influences of employee adjustment affect to performance of employee. Questionnaire was used as the tool for data collection from 255 samples. Data analysis was to seek for the relationship between variables using CFA and hypotheses testing via Structural Equation Modeling (SEM). It was found from the results that Job characteristics, perceived organization support, and employee adjustment had p-value that lesser than 0.05. Therefore, this can be summed that work attributes and perceived organization support had the positive influences toward employee adjustment. In addition, the employee adjustment had positive relationship with employee performance. According to the results, organization leader shall foresee the significance of work assignment and supporting system to motivate for work inspiration. It was to form the internal motivation, positive thinking, and attitude to boost up the team spirit. This would result on creativity and novel things. Moreover, it would consider to take good care on the needs and differences of each person to promote for good relationship and work support or development for person to achieve their own and mutual goals.